Enterprise Account Manager

Toronto, Ontario, Canada · Sales

Description

Canada and the United States need to rebuild their aging water infrastructure. This will cost $1 Trillion over the next 20 years to replace pipes, pumps, valves, treatment equipment and the software to run them all.

WatrHub is the only source of predictive market information on how, when, and why these water infrastructure investments will be made. Our AI engine transforms millions of public documents into actionable sales leads and market insights. Technology Vendors and Engineering Firms subscribe to WatrHub to secure their next water utility clients and bring their advanced, efficient technologies to our aging water infrastructure.

We are well positioned to revolutionize the water industry and bring forth an unprecedented level of market efficiency and transparency. We are looking for ambitious, energetic, and tech-savvy account executives to fuel the rapid commercialization of our disruptive Artificial Intelligence solutions.

We are hiring an Enterprise Account Manager to join our rapidly growing Sales Team which will handle the full cycle support of our current and prospective clients. Key responsibilities include, but are not limited to, conducting prospecting efforts e.g. identify sales opportunities; securing new Enterprise accounts; handling the on-boarding of new clients and end-user adoption; maintaining ongoing client relationships provide day-to-day client best practice and support; promoting WatrHub's capabilities and products to clients; achieving customer retentions, upsell, and sales goals.

The ideal candidate will be as passionate about WatrHub's products as they are about providing an exceptional experience for every customer. This candidate will be fanatical about client success and tenacious at driving long-term value for clients.

This position will be based out of our Toronto Headquarters.

What You Will Accomplish

Requirements

  • Proven to have worked successfully within a dynamic sales model, closing deals with multiple stakeholders in an enterprise B2B sales environment.
  • Account executive experience identifying client problems and suggesting solutions, as well as building relationships over the phone and in person and locating key decision makers quickly within prospective organizations.
  • Proven track record of building strong relationships, being accountable for client success, and delivering value to clients with every interaction.
  • Your approach to selling is extremely disciplined and refined. You can get anyone to a yes, but you know that's not what it's about. You're not looking for the first person to say yes, you're looking for the right person to say yes. And when you find that person, you will close the deal quickly and effectively.
  • You have strong business acumen and are seen by your clients as a trusted advisor.
  • Strong problem solving, decision making, and analytical skills with the ability to think creatively and be resourceful when assisting clients.
  • You are passionate about people, enjoy building and managing relationships, are empathetic, and can quickly establish rapport in a variety of settings. About 80% of your time will be spent speaking with clients and coworkers.
  • Demonstrated experience managing client expectations and having difficult conversations, with a focus on reaching positive outcomes.
  • Skilled at escalation and issue management, and managing customer expectations.
  • Executive level communication, consultative and presentation skills are essential.
  • Willingness to travel (less than 25% of time and primarily in the US).
  • You are comfortable using a CRM software, e.g. Salesforce to manage your sales process, and leveraging analytics to drive constant self-improvement and process improvement - for yourself and your team.
  • You love what you do and you want to be part of a special kind of company - making real impact and being rewarded for it.
  • Benefits

    Why WatrHub?

    Application Deadline is April 30, 2019, but candidates will be selected for interviews on a rolling basis.

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